Accessibility is not a trend. It’s a fundamental part of how great events are designed and delivered. 

In this episode, Felicia Asiedu sits down with Stephen Cutchins, Director of Accessibility at Cvent, to talk about how to make events accessible for more people. From registration to on-site execution, they share practical ways to remove barriers and create better attendee experiences. Stephen also highlights why accessibility isn’t just important; it’s a powerful opportunity to expand your audience and drive stronger results.

What you’ll learn:

• The Web Content Accessibility Guidelines and how to apply them
• How attracting underserved audiences can boost ROI
• Why accessibility should be continuously integrated throughout the event lifecycle

Things to listen for: 

(00:00) Meet Stephen Cutchins

(03:02) Accessibility is not a trend

(05:58) How legislation has made accessibility a necessity

(08:50) Vendor and venue sourcing

(14:22) Understanding Web Content Accessibility Guidelines

(21:40) How to accommodate different attendee needs 

(28:17) Networking for people with social anxiety

(31:43) Making registration & post-event surveys more thoughtful